Online presentation with Ulrike Parson on Content Delivery and iiRDS on September 12, 2019

The software house Fischer Information Technology and parson are further expanding their collaboration to support their customers with tailored solutions for digital transformation. more...

Intelligent information is now available in documentation, marketing, and service. Intelligent information complements smart applications, components, and systems. And just like services and components in Industry 4.0 environments, intelligent information must be interlinked. But the switch to intelligent information can be elaborate. more...

The ongoing digitization of business requires us to rethink how we deliver user information. Technical documentation with hundreds of pages within one document is no longer viable. Today, we must deliver small content modules that show only the content that users need at a particular moment in time and in a particular context. Users need intelligent content or intelligent information instead of documentation. more...

With this partnership, we can contribute our expertise in the areas of structured documentation and content strategy and support our customers even better with modern content solutions. more...

We've been watching chatbots closely. Because what may seem like magic is actually clever technology. Most companies communicate via social media by now. And while using chatbots in social media is still somewhat unusual, that in itself is no reason for applause.  more...