News

Meet us at the tcworld conference and tekom fair 2024

September 12, 2024

Meet our technical communication experts in engaging presentations, workshops and a panel discussion at the tcworld conference 2024 in Stuttgart, Germany. For the first time, we will also be a co-exhibitor at the tekom fair for the first time. more...

Shaping energy trading standards with Energy Traders Europe

September 05, 2024

Since 2016, we have been supporting Energy Traders Europe (formerly EFET) in the standardization of data exchange in the energy trading industry. By providing technical writing and developing data models, we are helping to make the industry’s data reconciliation more efficient and future-proof. more...

Webinar: Is everything AI? A reality check on the use of artificial intelligence in chatbots, customer portals, and knowledge management

September 02, 2024

AI has undergone remarkable development in recent years. Especially in the areas of customer support and knowledge management, AI has the potential to make processes more efficient and improve the user experience. But what does this look like in practice? What approaches are there and what are the potential hurdles in implementing AI tools? 

Learn more about this and more in our webinar on September 12, 2024 from 10:00 - 11:00 a.m. with our experts Roman Senger, Channel Sales Manager at Empolis, and Ulrike Parson, CEO of parson AG. more...