References by parson

On the occasion of its 25th anniversary, the European Federation of Energy Traders (EFET) was rebranded as Energy Traders Europe at the beginning of 2024. With now 150 members, the organization continues to develop and maintain contractual terms and data exchange standards for the energy trading industry.

Since 2016, parson has accompanied EFET on their standardization journey and now continues to support Energy Traders Europe with technical writing and data model development services. To mark the occasion, we’ll take a more detailed look at our cooperation. more...

The Siemens division "Digital Industries, Factory Automation, Information Management" wants to make its technical documentation fit for the future and has therefore developed an authoring process for joint documentation by software developers and technical communicators. parson has evaluated the proof of concept. more...

Since 2012, we have been supporting Steinberg in the maintenance and further development of their authoring solution. The focus of our services is on consulting and training for DITA XML and the customization of DITA plug-ins. more...

parson helps optimize the use of Oxygen XML Editor and DITA XML in G&S IT Group's technical communication team. more...

The software provider proALPHA writes technical documentation with DITA-XML in Oxygen XML and publishes it online via the content delivery platform Zoomin. proALPHA wanted to improve its existing DITA-XML implementation. more...

parson supports Danfoss in the development of an iiRDS-based metadata model and its implementation in the DITA CCMS. more...

STIHL wanted to publish service documentation content to its online spare parts catalog. parson experts developed an information architecture and metadata model based on iiRDS and then implemented the metadata model in Adobe Experience Manager (AEM) Guides. more...

Due to a shortage of resources in the technical documentation team, Finetech was looking for short-term technical writing support. As a technical documentation service provider, parson also writes and updates operating instructions. A parson team supported Finetech for four months. more...

GS1 Germany opts for a content management solution using semantic tools for target group-oriented and standardized documentation.   more...

parson is supporting Finnova during the process of restructuring the documentation landscape and digitalizing technical documentation. Existing technical documentation solutions, work and collaboration processes, and delivery to target audiences will be put to the test during this transformation. A detailed analysis of the requirements will then form the basis for a continuous improvement. more...

parson creates software documentation in DITA-XML for PID’s industrial software solution for connecting corporate systems (e.g. ERP, MES) and the identification/labeling machinery. more...

Nexperia wanted to improve its product data sheets and align them with market needs. The data sheets are written in DITA XML, the PDF version is generated using the DITA Open Toolkit. To implement the changes, parson customized the PDF plugin for the DITA Open Toolkit.  more...

proALPHA wanted to improve the delivery and usability of their technical documentation for both customers and staff. For the electronic delivery, proALPHA introduced the content delivery platform Zoomin. parson supported the project by developing a new information architecture and providing content engineering. more...

Endress+Hauser is gearing its technical communication to modular electronic delivery that matches the product configuration. To this end, the company is launching a new content management system and a topic-oriented, semantic information architecture. more...

parson created a new plug-in for software company XPLM to automatically sort glossary entries. more...

GS1 Germany provides its customers with standards for the efficient exchange of article master data. The processes for creating and delivering the specifications and documentation of GS1 standards will become more digitalized and partially automated. As an expert in digital technical documentation and content delivery, parson is advising GS1 Germany on this project. more...

In the so-called Filling Specification, CARIAD defines the requirements for the content of a navigation database based on Navigation Data Standard (NDS), while the corresponding test cases ensure a high quality of the database. more...

parson supports FLEXIM with consulting services to build an information architecture and helps create content for the Getting Started guide. more...

parson supports d.velop with consulting services in the areas of content management and content delivery. more...

parson assisted Diamant Software in developing a sustainable content strategy. more...

After successfully migrating the developer documentation to DITA XML, parson has taken over the long-term maintenance of the XML authoring frameworks for NXP. Several teams and groups at NXP collaborate, both in Europe and the US . more...

As a service provider with many years of experience in the documentation of technical standards and information architecture, parson played a key role in revising the OpenSCENARIO documentation for ASAM. more...

parson’s DITA experts introduced the technical writers of Ansys® to the content reuse features of DITA 1.3.  more...

Thanks to parson's support, we could quickly and successfully complete this phase of the project. parson's consulting service and their expertise as well as their support with the agile project management helped us select the most suitable provider for implementing the content-delivery concept. more...

„We have accomplished a great deal and achieved a great result: a well-structured 1300-page manual in a uniform design. We've been given software that enables us to continue the project. parson not only provided its workforce, all employees were not only involved with their minds, but also with their hearts. We always had the feeling that we were well looked after and supported." Karin Ladiges, Project Management Processes more...

"I would like to thank parson for the good and uncomplicated cooperation. With the expertise or parson, we were able to give ASAM OpenDRIVE a powerful boost and I am convinced that we have developed a good standard with ASAM OpenDRIVE 1.6. In my opinion, the information architecture turned out particularly well. This architecture will help readers navigate through the standard. In the name of ASAM, I would like to sincerely thank all participants in this project." Nicco Dillmann, Global Technology Manager, ASAM e.V. more...

To demonstrate the practical application of iiRDS, the international standard for intelligent information request and delivery, tcworld GmbH wanted to develop a demonstrator (proof of concept) for an iiRDS-based chatbot. Project partner was the industrial company Endress+Hauser, which provided the technical documentation as the basis for intelligent information. The chatbot was named iiBot. more...

SICK wanted to create an online help for their localization software LiDAR-LOC. parson helped SICK to create the documentation. We also developed a topic-based information architecture for the online help. more...

We support the development team of the Bucerius Law School in three main areas: Implementation of agile development processes, improvement of software usability, and optimization of communication with software users. more...

With a professional training in technical writing, evodion wanted to ensure the quality of this documentation. more...

For its product liNear Desktop, liNear wanted to create modern, customer-oriented, and future-proof documentation. Documentation processes and tools should be changed to DITA XML. more...

For its product liNear Desktop, liNear wanted to create modern, customer-oriented, and future-proof documentation. Documentation processes and tools should be changed to DITA XML. more...

parson and ICMS support Korsch with introducing Schema ST4 and migrating content. more...

All NXP products pass through long development and life cycles. For this reason, NXP needs to write and maintain documentation for old and new product versions and for different product development phases in parallel. Also, the documentation for the various versions of a product family is largely identical. For these reasons, the Identification department of NXP wanted to fundamentally renew its documentation processes. They decided to switch to XML-based documentation, which would let them professionally reuse content and create several variants of documents coming from a single source. more...

Because there was no user documentation for the campus management system, which was developed by Bucerius Law School, the goal of the project was to create a guide to cover selected topics for users who work in campus management. more...

Acting as support for the in-house technical writing group, we were asked to write an English guide for administrators and software engineers that explains the integration of different web content management servers. more...

The goal of the project was to develop a concept for end-user documentation for customer-specific software that manages business and logistics processes. The documentation was to be written in an existing company wiki based on MediaWiki. more...

To standardize processes, we worked with the project managers to develop guidelines for describing business processes. more...

With the upgrade to a new software generation and the associated training of the staff, Hamburger Hochbahn required training material and end-user documentation. more...

Viessmann needed assistance in creating operating and service instructions for the modular switchboard, control and regulation system for hot-water boilers. more...

To enable various manufacturers and navigation systems to work with the same map data, all databases have to use a standardized format. For specifying this standard format as well as the associated update and certification processes, NDS requires a set of documents that all members of the consortium can access online. more...

WEINMANN Emergency wanted to update instruction manuals for portable emergency ventilators and required documentation support. more...

parson maintains and updates the specifications for the CpML standard and the various process specifications. We work closely with the project manager and the software developers to document the relevant business and mapping rules, and describe the processes from start to finish. more...