parson assists Endress+Hauser in content delivery project

February 24, 2021

Endress+Hauser wants to introduce a modern content delivery solution which provides customers and service technicians with information fitting the users' application scenario, context, and needs.

parson assisted Endress+Hauser during the blueprint phase of the project. Read the project reference.

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iiRDS – The Current Status

by on December 19, 2017

At this year’s tcworld conference in October, the working group "Information 4.0" presented version 0.9 of iiRDS (intelligent information Request and Delivery Standard), the content delivery standard for technical documentation for industry 4.0. more...

Insights into iiRDS

by Uta Lange on March 22, 2017

The tekom working group "Information 4.0" develops a new delivery standard for technical documentation - iiRDS (intelligent information request and delivery standard). iiRDS defines a package format and standardized metadata, making content delivery vendor-independent. more...

I don't have to know that! Knowledge modeling and technical communication

by Mark Schubert , Sabine Stoye on November 23, 2016

When you write technical documentation, you manage a great deal of knowledge. Technical communicators evaluate and apply domain knowledge every day. For that, skills in knowledge modeling are extremely useful. more...

iiRDS – The New Delivery Standard for Technical Documentation

by Ulrike Parson on November 17, 2016

At this year’s TC world conference, the tekom working group „Information 4.0” introduced the first results of the group’s work for defining a new content delivery standard for technical documentation in the age of Industry 4.0: iiRDS. tekom is the German association for technical communication. more...

Good riddance to the manual. From documents to knowledge bases

by Ulrike Parson , Dr. Achim Steinacker, Empolis Intelligent Views on September 30, 2015

Usually, we create technical documentation in the form of a manual – for specific target groups and product versions. With the help of content management systems, we add metadata to our text modules and generate exactly the manual we want. Now, with the Internet of Things and a much stronger focus on modular information, our classic manual does not seem to have a future anymore. more...