Webinar: Is everything AI? A reality check on the use of artificial intelligence in chatbots, customer portals, and knowledge management

September 02, 2024

AI has undergone remarkable development in recent years. Especially in the areas of customer support and knowledge management, AI has the potential to make processes more efficient and improve the user experience. But what does this look like in practice? What approaches are there and what are the potential hurdles in implementing AI tools? 

Webinar Einsatz von KI in Chatbots, Kundenportalen und Wissensmanaement


Learn more about this and more in our webinar on September 12, 2024 from 10:00 - 11:00 a.m. with our experts Roman Senger, Channel Sales Manager at Empolis, and Ulrike Parson, CEO of parson AG.

The webinar will take place in German. Switch to German to learn more and to register for free.

Add new comment

Your email address will not be published.

You might also be interested in

White paper “Artificial Intelligence in technical communication: application, opportunities, risks, and how it will change our profession”

by on February 07, 2024

Artificial Intelligence (AI) is revolutionizing the world, including the world of technical communication. Never has it been so easy to automatically create or edit text and images with the help of generative AI such as ChatGPT. What does this mean for the field of technical communication and the technical writing community? What are the opportunities and risks? more...

tcworld highlights: the top 5 of Mette, Helle, Lukas and Ozan

by Mette Lilienthal , Helle Hannken-Illjes , Lukas Jetzig , Ozan Yıldırır on December 01, 2023

For the first time, our colleagues Mette Lilienthal, Helle Hannken-Illjes, Lukas Jetzig and Ozan Yıldırır attended the tcworld conference in person. They joined panel discussions and presentations, and some of them were also speakers themselves. We wanted to know what they found particularly interesting as tcworld newcomers and which were their top 5 contributions. more...

parson and LangTec announce AI cooperation

November 02, 2023

The use of artificial intelligence is becoming increasingly important in technical communication. In order to offer our customers the best possible solutions for AI-based text and language technology applications, parson has started a cooperation with the Hamburg-based technology provider LangTec. more...