Webinar: Is everything AI? A reality check on the use of artificial intelligence in chatbots, customer portals, and knowledge management

September 02, 2024

AI has undergone remarkable development in recent years. Especially in the areas of customer support and knowledge management, AI has the potential to make processes more efficient and improve the user experience. But what does this look like in practice? What approaches are there and what are the potential hurdles in implementing AI tools? 


Learn more about this and more in our webinar on September 12, 2024 from 10:00 - 11:00 a.m. with our experts Roman Senger, Channel Sales Manager at Empolis, and Ulrike Parson, CEO of parson AG.

The webinar will take place in German. Switch to German to learn more and to register for free.

You might also be interested in

Artificial intelligence in technical communication

by Ulrike Parson on February 20, 2023

Or would ChatGPT get a job with us as a technical communicator?

AIs were once known for recognizing images, answering questions as chatbots, or searching texts. But for the first time ever, there's a serious AI application that can generate texts: ChatGPT. How good is the AI for technical documentation and what does it mean for our profession as technical communicators? read more