News
Successful consulting for dSPACE – parson supports with the use of CCMS and AI integration
dSPACE wants to make technical communication more efficient and integrate it across departments. parson supported dSPACE in one phase of this process. more...
New partnership: parson becomes consultancy partner for PoolParty
parson has become consulting partner for semantic technologies for the PoolParty Semantic Suite of the Semantic Web Company (SWC). parson now has exclusive access to the resources of the PoolParty Semantic Suite, SWC's world-leading semantic middleware product. more...
Meet us at the tcworld conference and tekom fair 2024
Meet our technical communication experts in engaging presentations, workshops and a panel discussion at the tcworld conference 2024 in Stuttgart, Germany. For the first time, we will also be a co-exhibitor at the tekom fair for the first time. more...
Shaping energy trading standards with Energy Traders Europe
Since 2016, we have been supporting Energy Traders Europe (formerly EFET) in the standardization of data exchange in the energy trading industry. By providing technical writing and developing data models, we are helping to make the industry’s data reconciliation more efficient and future-proof. more...
Webinar: Is everything AI? A reality check on the use of artificial intelligence in chatbots, customer portals, and knowledge management
AI has undergone remarkable development in recent years. Especially in the areas of customer support and knowledge management, AI has the potential to make processes more efficient and improve the user experience. But what does this look like in practice? What approaches are there and what are the potential hurdles in implementing AI tools?
Learn more about this and more in our webinar on September 12, 2024 from 10:00 - 11:00 a.m. with our experts Roman Senger, Channel Sales Manager at Empolis, and Ulrike Parson, CEO of parson AG. more...