All entries for Technical documentation

Digitalization is increasing the need for software documentation. This article provides an overview of the characteristics of software documentation and is geared toward beginners. We will try to give an answer to the question what good software documentation is and what technical authors need to know to create it. read more

In a joint project with Endress+Hauser, tcworld has developed an iiRDS-based chatbot demonstrator.  read more

In technical documentation, we avoid recommendations. They rarely help the reader: The producer recommends ultra-light power cells. Why? What happens if I use others? read more

Lately, the newly developed tekom standard iiRDS has gained quite some attention. The next exciting step will be the release of version 1.0, which will be released soon. Requesting and delivering intelligent information as a standardized approach is a pioneering step in the Internet of Things – but let’s rewind a little. read more

Search engine optimization is a broad field. SEO agencies seem to be everywhere. Still, the technical documentation industry has not quite recognized the potential of search engine optimization. Why is that? read more