Staff portrait: Helle Hannken-Illjes, technical communicator

What is knowledge engineering and what does a knowledge engineer do in technical communication? We asked our colleague Lukas Jetzig. He has been working as a technical communicator and knowledge engineer at parson since 2022. more...

The job description for technical communicators is constantly changing. A relatively new area of work is content engineering, which is becoming increasingly important in projects with our customers. In this blog post, we will take a closer look at the tasks, skills, and education of a content engineer or technical content engineer and provide insights into the job search. more...

For the first time, our colleagues Mette Lilienthal, Helle Hannken-Illjes, Lukas Jetzig and Ozan Yıldırır attended the tcworld conference in person. They joined panel discussions and presentations, and some of them were also speakers themselves. We wanted to know what they found particularly interesting as tcworld newcomers and which were their top 5 contributions. more...

In recent years, parson has supported several companies in setting up a new information architecture for technical documentation and product information. Some of our colleagues have specialized in this role. But what does an information architect actually do? In this blog post, we take a look at the tasks and training of information architects. more...

We continue our interview series with employees: Jonas Wäckerle talks about his job as technical consultant and information architect at parson, trends in technical communication and his favourite free time activities.  more...