News
Chatbots for customer service: BOTfriends und parson start cooperation
With the Conversational AI Platform BOTfriends X, BOTfriends offer a platform for creating chatbots. parson is now a solution partner of BOTfriends. This allows us to support our customers in providing the content of their technical documentation in an intelligent chatbot. more...
iiRDS at tcworld 2023: myths, use cases, and new developments
At this year’s tcworld conference, taking place November 14 – 16, 2023 in Stuttgart, several sessions demo interesting use cases and latest developments as well as misconceptions of iiRDS. more...
Empolis Exchange Summit 2023
The motto of this year's Empolis Exchange Summit on September 28, 2023 is "Artificial Intelligence – Harness Opportunities | Manage Risks | Drive Innovation." 60 exciting talks dive into best practices and experiences of how artificial intelligence can be used in knowledge management
The joint presentation by Thomas Ziesing (Endress+Hauser Group Services AG), Ulrike Parson (parson AG) and Franz Stötzner (Empolis Information Management GmbH) will focus on the transformation of Endress+Hauser's technical documentation. more...
GS1: maintain data and documentation simultaneously with a semantic database
GS1 is currently introducing a semantic database and an information architecture for the documentation of its GS1 standards. In the proof-of-concept, the system has now been thoroughly tested before implementation. more...
gds and parson partnership adds information architecture to its portfolio.
gds and parson have expanded their cooperation: customers implementing an information management solution from gds can now draw on parson’s many years of experience in modern and sustainable information architectures. With a solid information architecture as a foundation, companies will maximize the potential of their component content management system (CCMS) and content delivery portal. more...