parson advises dSPACE GmbH on requirements for a modern component content management system and the use of artificial intelligence
We are delighted to have found a partner in parson AG, with whom we share excellent chemistry. The success of the projects, yielding valuable results in a short time, is largely due to the professional collaboration and constructive communication on equal footing. The methodical approach not only provided us with a steady stream of knowledge and valuable insights but also enabled us to reflect on and adapt our previous strategies. Furthermore, the expert guidance we received helped us stay focused on the right objectives. The strong results from both projects speak for themselves.
The goal: Using a modern component content management system (CCMS) and artificial intelligence
dSPACE wants to make their technical communication processes more efficient and integrate them across departments. To this end, the company wants to develop the requirements for a modern CCMS and use artificial intelligence in content processes.
Our approach: Consolidate CCMS requirements and develop AI use cases
parson supported dSPACE by preparing requirements for the CCMS and developing and evaluating AI use cases. We analyzed the authoring processes, refined and revised existing requirements, assessed current AI applications, and pinpointed what’s needed for future AI integration.
Our services in detail
Analysis of existing authoring processes and existing documentation
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Demonstrate current technical authoring processes and existing AI implementations
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Review technical documentation and its delivery
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Interview team members to identify pain points, best practices, and opportunities for improvement
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Design and conduct a survey on the work practices and use of AI in the technical writing and localization teams
Consolidate requirements for component content management systems (CCMS) and AI use cases
- Revision and clustering of CCMS requirements into user stories
- Gather and evaluate relevant AI use cases and different AI deployment strategies
- Systematically capture the goals of the transformation and the opportunities for improvement as a basis for evaluating requirements and measures
Evaluating requirements and AI use cases
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Coordination of the CCMS requirements with dSPACE in several online meetings
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On-site workshop to evaluate the AI use cases
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Development of measures and recommendations for the next steps
The result: harmonized requirements and evaluation matrix for AI use cases
The results of the consulting phase are consolidated requirements, a list of prioritized use cases for using artificial intelligence, and an evaluation matrix for goals, improvement potential and measures. Together with parson's recommendations, dSPACE can use this as a basis prioritizing and driving forward the selection of systems and AI applications.
Create efficient documentation with the right CCMS. We assist you!