All entries for Technical documentation

The job description for technical communicators is constantly changing. A relatively new area of work is content engineering, which is becoming increasingly important in projects with our customers. In this blog post, we will take a closer look at the tasks, skills, and education of a content engineer or technical content engineer and provide insights into the job search. read more

Artificial Intelligence (AI) is revolutionizing the world, including the world of technical communication. Never has it been so easy to automatically create or edit text and images with the help of generative AI such as ChatGPT. What does this mean for the field of technical communication and the technical writing community? What are the opportunities and risks? read more

Artificial Intelligence (AI) is revolutionizing the world, including the world of technical communication. Never has it been so easy to automatically create or edit text and images with the help of generative AI such as ChatGPT. read more

Due to a shortage of resources, our client Finetech was looking for short-term support to create and expand its product documentation. A team from parson supported the mechanical engineering company. read more

The goal of my master’s thesis was to research whether chatbots as a user assistance could be made accessible for technical documentation content, and to which end chatbots can be used for product support, more specifically for troubleshooting for technical documentation.  read more