All entries for Technical documentation

With the Conversational AI Platform BOTfriends X, BOTfriends offer a platform for creating chatbots. parson is now a solution partner of BOTfriends. This allows us to support our customers in providing the content of their technical documentation in an intelligent chatbot. read more

We continue our interview series with employees: Jonas Wäckerle talks about his job as technical consultant and information architect at parson, trends in technical communication and his favourite free time activities.  read more

gds and parson have expanded their cooperation: customers implementing an information management solution from gds can now draw on parson’s many years of experience in modern and sustainable information architectures. With a solid information architecture as a foundation, companies will maximize the potential of their component content management system (CCMS) and content delivery portal. read more

Swiss company Finnova wants to digitalize its technical documentation. To do so, the company is reviewing existing documentation solutions, workflows, and delivery methods to the target audience. read more

Helle Hannken-Illjes is a technical communicator at parson. We talked to her about her career and the future of technical documentation.  read more