White paper “Artificial Intelligence in technical communication: application, opportunities, risks, and how it will change our profession”

At Nordic TechKomm, international experts will gather in Stockholm to discuss trends and current topics in the field of technical communication.  Ulrike Parson will give a presentation on “AI in technical communication: use cases, legal aspects, and the future of our profession”. more...

Artificial Intelligence (AI) is revolutionizing the world, including the world of technical communication. Never has it been so easy to automatically create or edit text and images with the help of generative AI such as ChatGPT. What does this mean for the field of technical communication and the technical writing community? What are the opportunities and risks? more...

For the first time, our colleagues Mette Lilienthal, Helle Hannken-Illjes, Lukas Jetzig and Ozan Yıldırır attended the tcworld conference in person. They joined panel discussions and presentations, and some of them were also speakers themselves. We wanted to know what they found particularly interesting as tcworld newcomers and which were their top 5 contributions. more...

The use of artificial intelligence is becoming increasingly important in technical communication. In order to offer our customers the best possible solutions for AI-based text and language technology applications, parson has started a cooperation with the Hamburg-based technology provider LangTec. more...

The goal of my master’s thesis was to research whether chatbots as a user assistance could be made accessible for technical documentation content, and to which end chatbots can be used for product support, more specifically for troubleshooting for technical documentation.  more...