Technical documentation and search engine optimization.

Artificial Intelligence (AI) is revolutionizing the world, including the world of technical communication. Never has it been so easy to automatically create or edit text and images with the help of generative AI such as ChatGPT. What does this mean for the field of technical communication and the technical writing community? What are the opportunities and risks? more...

Artificial Intelligence (AI) is revolutionizing the world, including the world of technical communication. Never has it been so easy to automatically create or edit text and images with the help of generative AI such as ChatGPT. more...

Due to a shortage of resources, our client Finetech was looking for short-term support to create and expand its product documentation. A team from parson supported the mechanical engineering company. more...

The goal of my master’s thesis was to research whether chatbots as a user assistance could be made accessible for technical documentation content, and to which end chatbots can be used for product support, more specifically for troubleshooting for technical documentation.  more...

With the Conversational AI Platform BOTfriends X, BOTfriends offer a platform for creating chatbots. parson is now a solution partner of BOTfriends. This allows us to support our customers in providing the content of their technical documentation in an intelligent chatbot. more...