Topic-based information architecture and online help for SICK AG

For suppliers and for users of technical equipment, processes, or systems, technical documentation is critical f. But what exactly is technical documentation? When do we need it and when is it even mandatory? How can you efficiently create high-quality technical documentation as a manufacturer? This article will answer these questions. more...

parson supported the Digital Industries, Factory Automation and Information Management division at Siemens in establishing a standardized authoring process. more...

parson creates state-of-the-art software documentation for POSSEHL Identification Solutions. more...

parson supported FLEXIM in developing an information architecture and wrote content for the Getting Started guide. more...

Graphics and screenshots are a popular way of making text-heavy documents lighter, more attractive and, most importantly, easier to understand. But does this visual information really help a user to better understand the text? more...