Blog posts by parson

What is knowledge engineering and what does a knowledge engineer do in technical communication? We asked our colleague Lukas Jetzig. He has been working as a technical communicator and knowledge engineer at parson since 2022. more...

Chatbots, generative AI, and large language models were still everywhere at this year’s tcworld conference. Alex Jitianu from our partner Syncro Soft talked about GenAI and the evolving domain of prompting. more...

Large Language Models (LLM), such as those behind ChatGPT, are transforming technical communication. There are many use cases for AI, from text generation to voice assistants. However, despite their power, generic LLMs sometimes do not provide the right solution for a company's specific projects. more...

You can now publish iiRDS packages from DITA-XML based on existing metadata. A new free plugin for the DITA Open Toolkit (DITA-OT) developed by the iiRDS consortium makes this possible. Any content management system and CCMS using the DITA OT can now generate iiRDS packages. more...

From January 2027 onwards, the new Machinery Regulation (EU) 2023/1230 will apply. It will replace the current Machinery Directive 2006/42/EC. The Machinery Regulation is a directly applicable EU regulation. This means that it is applicable in all EU member states without national transposition laws. more...