Blog posts by parson

Looking back at ConVEx 2025 in San Jose, generative AI was still everywhere. While some are still trying to figure out its impact on technical writing, others are stressing that everyone needs to incorporate it into their daily work. Here are some paraphrased quotes: read more

Artificial intelligence can help create, organize, and retrieve content. But what tasks are best suited for AI, and how is it changing the technical communication profession? read more

What is knowledge engineering and what does a knowledge engineer do in technical communication? We asked our colleague Lukas Jetzig. He has been working as a technical communicator and knowledge engineer at parson since 2022. read more

Chatbots, generative AI, and large language models were still everywhere at this year’s tcworld conference. Alex Jitianu from our partner Syncro Soft talked about GenAI and the evolving domain of prompting. read more

Large Language Models (LLM), such as those behind ChatGPT, are transforming technical communication. There are many use cases for AI, from text generation to voice assistants. However, despite their power, generic LLMs sometimes do not provide the right solution for a company's specific projects. read more