News
Webinar: Is everything AI? A reality check on the use of artificial intelligence in chatbots, customer portals, and knowledge management
AI has undergone remarkable development in recent years. Especially in the areas of customer support and knowledge management, AI has the potential to make processes more efficient and improve the user experience. But what does this look like in practice? What approaches are there and what are the potential hurdles in implementing AI tools?
Learn more about this and more in our webinar on September 12, 2024 from 10:00 - 11:00 a.m. with our experts Roman Senger, Channel Sales Manager at Empolis, and Ulrike Parson, CEO of parson AG. read more
Danfoss goes iiRDS – The journey continues. Partner presentation by Holger Thater (Danfoss) and Frank Ralf (parson) at NORDIC TechKomm 2024
At the NORDIC TechKomm 2024, which takes place from September 18 to 19 in Copenhagen, Denmark, Holger Thater (Danfoss) and Frank Ralf (parson) will present the continuation of our joint iiRDS project: "Danfoss goes iiRDS – Moving to a standard-based metadata model – the journey continues". read more
IDiS pilot "Integrating Standards into the Asset Management Shell" successfully demonstrated
DKE and Fraunhofer Institute (IOSB) demonstrate IDiS pilot "Integrating Standards into the Asset Administration Shell" ("Normintegration in die Verwaltungsschale"). read more
tekom regional group Munich on June 27: AI in technical communication: Use cases, legal aspects, and the future of our profession
AI applications such as ChatGPT are disrupting traditional text and image generation and will have a profound impact on technical communication.
In her presentation, Ulrike Parson will give an overview of current developments in AI and possible applications of AI in the creation and use of technical documentation, using examples from various systems. She will also discuss legal aspects such as the AI Act and the implications for our profession. read more
Can software developers and technical communicators write documentation together?
parson supported the Digital Industries, Factory Automation and Information Management division at Siemens in establishing a standardized authoring process. read more